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Quality Analyst & Trainer

4 - 6 Years

Greater Noida

Job Description

• Follow Quality Assurance guidelines/procedures with an eye on customer satisfaction and sales success
• Perform Quality Assurance Feedback as related to quality audits.
• Participate in coaching session in order to give feedback to team lead on coaching.
• Work with team members towards compliance of all policies and procedures.
• Work with Team Leaders and Training department to promote quality and consistency throughout calls.
• Compile and maintain accurate monitor records.
• Participate in and facilitate call calibration sessions with team managers, Assoc. Director Sales
• Update and distribute Quality Assurance Standards

Salary 1 Lac 75 Thousand To 2 Lac 75 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 4 - 6 Years
Qualification Other Bachelor Degree

Key Skills

Quality Analyst & Trainer

Company Profile

Company Name

Ansh service management

About Company Ansh Service Management is a leading agency operating in the HR Recruitment and Placement industry, situated in Noida (Uttar Pradesh). We, at Ansh Service Management, are offering a wide array of specialized services such as Manpower Outsourcing Services, Campus Recruitment Services, Temporary Recruitment Services, Permanent Recruitment Services, Training & Development Services and Placement Services throughout the country. Our company effectively caters to the manpower needs of various industri
Email ID hr@anshnoida.com