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Customer Care Excecutive

3 - 5 Years

Greater Noida

Job Description

1.Good Communication Skills.
2.An Energetic and soft spoken professional with good listening ability.
3.Attending incoming calls, e-mails of customers and resolve or escalates Customer issues appropriately and correctly.
4.Identifying issues that impact customers and working out on implementing solutions that helps in satisfied customer base.
5.Manage workflow, handle escalations, proactively.
6.Participate in business meetings and help develop programs to improve the "support "processes for customers.
7.Managing E-commerce operations related to Phishing, Spamming, Spoofing issues including risk, compliance, billing, charge back, fraud investigation, etc. Availability outside normal hours.
8.Well versed with basics of computers.
9.Good typing speed for chat with customers

Salary 1 Lac 50 Thousand To 2 Lac 50 Thousand P.A.
Industry HR / Recruitment / Administration / IR
Work Experience 3 - 5 Years
Qualification Other Bachelor Degree

Key Skills

Customer Care Executive Tech Support Executive Call Center Executive Bpo Executive

Company Profile

Company Name

Ansh Service Management

About Company Ansh Service Management is a leading agency operating in the HR Recruitment and Placement industry, situated in Noida (Uttar Pradesh). We, at Ansh Service Management, are offering a wide array of specialized services such as Manpower Outsourcing Services, Campus Recruitment Services, Temporary Recruitment Services, Permanent Recruitment Services, Training & Development Services and Placement Services throughout the country. Our company effectively caters to the manpower needs of various industri
Email ID hr@anshnoida.com