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Technical Support Executive

0 - 4 Years

Greater Noida

Job Description

1) Quickly identify issues and resolve them based on guidelines.
2) Installation and troubleshooting of Software.
3) Knowledge and Hands on Windows Xp, Windows Vista Windows 7 Windows 8 and Windows 10 Also Mac operating system
4) Processing call & solving problems faced by the users online, by taking remote assistance of systems.
5) Ability to work in a team environment, handle multiple tasks simultaneously and adapt quickly to changes.
6) Basic Knowledge of computer troubleshooting, Internet.
7) Should be able to work in rotational night shifts.
8) Candidate must possess excellent verbal and written communication skills.
Skills Required:
a) Act as an intermediary between the organization and customer such as dealing with the complaints and queries of consumers.
b) Preparation of set answers in order to reply to customer queries immediately without wasting any more time.
c) Should have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
d) Should have an attitude that is well approachable by consumers and understanding their problems.
e) Should have extremely good listening skills in order to understand what the consumers want to say or express.
f) Ensuring the satisfaction of customers in every stage of the process.
g) Skills of working in a team and ability to learn.

Salary 1 Lac 75 Thousand To 3 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience 0 - 4 Years
Qualification Other Bachelor Degree

Key Skills

Technical Support Executive Call Center Executive Bpo Executive Customer Care Executive

Company Profile

Company Name

Ansh Service Management

About Company Ansh Service Management is a leading agency operating in the HR Recruitment and Placement industry, situated in Noida (Uttar Pradesh). We, at Ansh Service Management, are offering a wide array of specialized services such as Manpower Outsourcing Services, Campus Recruitment Services, Temporary Recruitment Services, Permanent Recruitment Services, Training & Development Services and Placement Services throughout the country. Our company effectively caters to the manpower needs of various industri
Email ID hr@anshnoida.com